Política de reembolso

  • Online rentals are not finalized until the customer signs the lease in office. By renting a unit online, the customer is putting a hold for the selected unit or parking space. American Self Storage will hold the space for 30 days. At the end of the 30 day hold period, if the customer has not signed the lease American Self Storage reserves the right to cancel the online rental without reimbursement. If the customer wishes to keep the existing hold after the 30 day period from when the online rental was submitted, they must process payment for an additional 30 days.
  • Customers that rent online and wish to cancel the rental may do so by emailing or calling our office. A full refund will be issued as long as the unit has not been used and cancellation happens withing the first seven days after placing the rental.